FAQs

When it comes to balloon decorations, you have several options. The most popular choices include latex balloons, foil balloons, and helium-filled balloons. 

Latex balloons come in various colors and are perfect for creating balloon arches and columns. Foil balloons offer unique shapes and designs and are excellent for personalization. Helium-filled balloons float gracefully, making them ideal for centerpieces.

Latex balloons are biodegradable and can be safely disposed of in an environmentally friendly manner. Foil balloons are not biodegradable but can be deflated and reused for future events.

Professional balloon decorators have the experience and creativity to bring your vision to life. If you have a large event or want intricate designs, hiring a professional can save you time and ensure stunning results.

We primarily serve the Washington DC, Maryland and Virginia areas but we are willing to travel further.

Yes, all bookings include a delivery, setup, and teardown fee. For budgeting purposes, please plan for a minimum of $275. Final pricing may vary based on distance from our location, time of day, and the labor required for your installation.

Please note, setups scheduled before 8:00 AM or after 9:00 PM fall outside of our standard business hours and will incur an additional before/after-hours service fee.

We do not provide balloons for balloon releases. As proud members of the Pro Environment Balloon Alliance (PEBA), we are committed to environmentally responsible practices and have pledged not to support balloon releases due to their impact on wildlife and the environment.

Additionally, we no longer offer balloon décor for prom send-offs or hotel room decorations due to safety and security policies.

It is best to book as soon as your event venue has been booked.

We require a 50% deposit to book events, which secures your date and time.    

If an event is booked less than 10 days from dated of event, full payment is due.

Outstanding balances are due no later than 10 days prior to scheduled event date.

We accept the following forms of payment: 

PayPal,  Credit Card or EFT payments  

We understand things happen, therefore, we do our best to accommodate cancellations and work through solutions to help you  reschedule to a more convenient date and time. 

NOTE:  All deposits are non-refundable.  

If a customer cancels or postpones an event or rental, the deposit can be applied to a future event within 3 months of cancellation, based on date availability.  

Orders placed less than 2 weeks (14 days) may incur a rush fee (depending on the size of the order).  

Minimum rush fee:  $200